SOFTEKO / SERVICE MAINTENANCEMaintenance
A monthly allocation for routine updates and issue handling on one website.
THE SERVICE
A defined monthly allowance for routine website care and a dependable route for technical issues.
The service combines routine dependency updates, basic uptime checks and issue triage within a three-hour monthly allocation. It is intended for organisations that need regular technical attention without a full development retainer.
A monthly activity summary records what was reviewed and completed, helping the website owner keep routine maintenance visible and plan any larger work separately.
WHAT YOU GET
HOW IT WORKS
We confirm what you need and the intended outcome.
We complete and review this stage against the confirmed scope.
We complete and review this stage against the confirmed scope.
You receive the agreed outputs and next steps.
DELIVERY
Final timing depends on requirements, project scope and receipt of the materials needed to begin.
WHAT WE NEED FROM YOU
YOU MAY ALSO NEED
Technical Services
NEWSearch-engine foundations for an existing website with a defined page set.
Technical Services
An independent review of one codebase with prioritised technical findings.
Web Development
A professional multi-page website for an established business or new venture.
SERVICE FAQ
The package includes the deliverables listed on this page for Website Maintenance. Anything outside that scope is reviewed separately.
Yes. If you need changes beyond the published package, request a custom proposal before ordering.
We review the order, confirm the requirements and collect the materials needed before work begins.
We need the relevant items listed under “What we need from you”, including website and hosting access and current stack details.
Yes. Additional work can be assessed separately so the scope, timeline and cost remain clear.
